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General Manager Japan

Assembly HOUSE: A HOME FOR CREATIVES

Assembly House is a global private members’ club designed for people working across the creative industries.

Bringing together professionals from fields such as media, design, fashion, film, music, and technology, it blends workspace, hospitality, and social environments within thoughtfully designed spaces.

More than a club, Assembly House is built around the idea that creativity thrives in community. Each location offers a setting where members can work, meet, and connect in an atmosphere that feels both relaxed and intentionally curated.

WHO ARE ASSEMBLY HOUSE?

Founded in Paris in 1998, Assembly House has grown into a global network of private members’ clubs.

Each House combines restaurants, bars, workspaces, screening rooms, and event spaces with a curated programme of talks, performances, and social gatherings.

Together, these spaces create an environment where members can collaborate, exchange ideas, and build meaningful connections within the creative community.

THE ASSEMBLY HOUSE MISSION

Assembly house is a space for members and teams to connect, have fun and make an impact.

THE ASSEMBLY HOUSE VISION

A home for the world’s creatives to come together and belong.

UNITED KINGDOM

APAC

Assembly House Locations

LATIN AMERICA

EU / MIDDLE EAST

NORTH AMERICA

ASSEMBLY HOUSE, TOKYO

Assembly House, Tokyo, will be located in the upmarket Aoyama district, near Omotesando, and is planned to be set across five floors with minimalist Japanese-inspired interiors.

The House will offer its members access to a swimming pool, terrace, club space and dining room.

Tokyo Doors

GENERAL MANAGER, TOKYO, JAPAN

General Manager for the first ever Assembly House Japan is a prestigious role that will ensure that Assembly House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day-to-day running of the business, financial performance and members & guest satisfaction. However, you will have plenty to keep you busy & provide you with career growth as this role is multi-faceted.

The role requires the ability to demonstrate a professional approach, working with a range of managers and support teams including finance, people, membership and health and safety, within the site and externally.

Key Accountabilities:
Main Duties

  • You will be the heart of the business and bring everything together to meet/exceed financial obligations.
  • Demonstrate positive leadership characteristics by being present and visible on the floor.
  • Oversee and approve staffing levels within budgetary guidelines.
  • Ensure all employees work in a positive atmosphere.
  • Implement and enforce compliance with all policies.
  • Develop staff through mentoring and identifying growth potential.

Key Accountabilities: Standards

  • Ensuring all products delivered to members and guests are in line with the company specification Highlighting and overseeing proactive training for all team members to ensure consistency
  • Providing an exemplary guest experience at all times in line with the Soho Way
  • Ensure that the site is meeting the Sales, COS, labor and EBIDTA budgets each month. Proactively acting where needed, you will have the remit to act where needed.
  • Demonstrating a commercial ability and awareness to both maximize and celebrate annual events
  • Work with HOD’s to ensure departmental budgets are met consistently.
  • Set departmental targets and objectives that maintains and improve people, product and efficiency
  • Ensure that all departments are forecasted, costed and published in line with the company standards
  • Ensure the business is set daily from a consumable viewpoint, including and not limited to CGS, both F&B, club and accommodation related amenities
  • To aim, achieve and maintain minimum 90% mystery shopper score in all departments
  • Ensure retention of team members in line with company standards
  • Ensure that company policies and standards are maintained consistently by everyone working at the site
  • Full understanding of local authority requirements

Key Accountabilities: Leadership

  • To be a highly visible leader across the whole business, providing hands-on support at peak times
  • To be restless in the search for continuous improvement and innovation, being brave enough to challenge what may be regarded as industry best practice
  • To be obsessive about any detail that has the potential to make or break the member/guest/ customer experience
  • To support the attainment of the highest possible levels of employee engagement through exceptional communication, coaching, and meaningful team recognition
  • To promote a service driven culture that reflects the Soho House values, encouraging positive interactions, team collaboration and results driven performance
  • To inspire all teams, to achieve collective / individual growth, clear performance goals and measurable KPIs for each department
  • To be able to think strategically and creatively to overcome business challenges
  • To take ownership for ensuring training, career and succession plans are brought to life, with an emphasis on building capability across the board

Experience

  • 5+ years’ experience within a similar role is advantageous
  • Flexible to work across a seven-day working period
  • Varied experience within a range food & beverage outlets
  • Experience pre-opening for a hospitality location is a positive
  • Strong communication skills
  • Interpersonal skills, not just for Japan, but for international guests also
  • Strong team player, and experience creating & nurturing teams
  • Computer literacy within Opera, Micros and Adaco or similar is advantageous

Company Benefits

Assembly House Tokyo offers the rare opportunity to shape one of the world’s most distinctive creative communities.

As General Manager, you will lead the House’s culture, operations, and member experience, building a place where creativity, hospitality, and community come together in one of the world’s most dynamic cities.

Creative Community

Assembly House brings together entrepreneurs, designers, filmmakers, musicians, and cultural leaders from across Tokyo’s creative landscape. As General Manager, you will lead a House where ideas are exchanged daily and where the community itself becomes one of the most energising parts of the role.
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Global House Network

Assembly House operates a growing network of Houses across major cities worldwide. In this role, you will connect with an international community of members, teams, and leaders, with opportunities to collaborate across Houses and contribute to the wider global culture of the brand.
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Member Experience & Lifestyle

Beyond leading operations, this role offers the opportunity to be immersed in the culture of the House itself. From dining and events to creative programming and collaborations, the environment you help shape becomes part of the experience you enjoy every day, with full membership access to the House’s spaces, events, and community.
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Global Travel Privilege

As part of the Assembly House leadership team, you will receive two fully paid return trips each year for two people to any Assembly House destination worldwide. This allows you to experience other Houses firsthand, connect with the global community, and enjoy the wider culture of the brand beyond Tokyo.
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What Success Looks Like in 12-24 Months

SUCCESSFUL LAUNCH & MARKET POSITIONING
Strong, on-time opening with immediate market visibility. Clear positioning within Tokyo’s premium creative / membership space. Early traction with key partnerships and founding member events
HIGH-QUALITY FOUNDING MEMBERSHIP
Well-balanced local and international member base. Strong pre-opening pipeline converted into active members. Membership demand remains selective, not volume-driven.
MEMBER ENGAGEMENT & EXPERIENCE
Consistent usage across day, evening, and events. High attendance at curated programming and community events. House feels active, relevant, and socially “in demand
COMMERCIAL & FINANCIAL PERFORMANCE
Revenue targets achieved across membership, F&B, and events. Strong cost control across labour and operations. Clear path to sustainable profitability (EBITDA)

MEET THE TEAM

Key Stakeholders Across the Region

Global Membership Director
Regional Director, APAC
Operations Director
Digital Marketing Expert

Dave Smith

Global Membership Director

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John Wrightmen

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john@assemblyhouse.in

assemblyhouse.in

+83 0245678056