EpoCh's Strategic Guidance Transforms Consulting Firm's HR Development and Leadership Strategy
Case Study Task
The Client, a major Consulting firm, required professional Organizational & Talent Development advisory, and EpoCh has been providing Strategic guidance as their Strategic HR Advisor since October 2023.
Ryosuke Endo
Founder & CEO, EpoCh Ltd.
The main tasks were:
- To accompany Talent Development teams in the HR Division on a bi-weekly basis, providing them with practical and timely advisory and tactics based on their needs and plans
- To plan and implement a ‘Succession Planning’ exercise from scratch to identify and develop internal future potential talents into leadership roles
- To create a ‘Mentoring Program’ from a scratch and deliver it to future potential talents across functions
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To accompany a senior HR leader who aims to be a future CHRO as a practical 1:1 mentor.
These four tasks were delivered in parallel on a bi-weekly basis
The Challenges
- The client's HR Talent Development teams have little knowledge, capabilities and experience of strategic Organizational and Talent Development areas. EpoCh sat down with them to facilitate creating multiple HR strategies that link to the entire company’s business strategies, ultimately creating tactics based on those HR strategies.
- EpoCh Leadership Coaching then advised HR Talent Development team members (including the Talent Development manager) on how to proactively and effectively deliver each HR tactic to internal business functions based on several successful case studies from EpoCh's experience working with MNCs and Japanese listed companies.
- EpoCh Leadership Coaching advised the client to implement an internal Talent Review process together with Succession Planning—as well as a Mentoring Program flow—based on knowledge of practical exercises understood through experience with an ex-CHRO and ex-HR Director in global companies.
- EpoCh accompanies a future HR leader as a ‘1:1 mentor and coach’ that matches the individual goals, so that he can get into the ideal state of mind/motivation to move forward and maximize his potential. EpoCh Leadership Coaching can act as either a mentor or a coach in a flexible way to meet/exceed each needs from each session.
A key advantage of EpoCh’s solutions is its hands-on approach, guiding organizations and their people through strategic planning and practical execution. Rather than a one-time consultation, EpoCh acts as a change agent, combining theory with actionable solutions.
Solution
One of the typical challenges is that most senior business leaders in organizations have less experience and knowledge regarding People & Organization strategies and tactics, and HR teams have less experience dealing with conflict management and assertion with business leaders, placing several mental biases and barriers between them.
The Result
Since October 2013, EpoCh Leadership Coaching has served as a Strategic HR Advisor to this client. In Q1 2024, the newly implemented ‘Succession Planning’ system identified many future potential talents.
Each potential talent is now equipped with mentor program opportunities, which started from April 2024. Now, EpoCh accompanies Talent Development teams in the HR Division on a bi-weekly basis to monitor how these actions are effectively proceeding and to help improve and adapt when necessary.
Talent Development teams have strengthened their HR tactics and mental agility, boosting confidence in their roles. Additionally, EpoCh mentors two selected future leaders from business functions on a bi-weekly basis.
EpoCh’s strong business acumen—based on over 10 years’ business leader experience in some global companies—as well as their strong understanding of the Client’s internal situations, makes mentoring assistance extremely effective and practical.
One future HR leader was promoted to Senior Director, gaining confidence through months of 1:1 coaching and mentorship, continuing ahead.
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