Recommendation - Payroll Services

The following is an excerpt from an email correspondence between a Finance Director at a startup Biotech company and a Sr. HR Director at a large Medical Device company regarding our Payroll Services.
 
 
BMES gave me your name as a reference for their payroll services in Japan. I was wondering if you could tell me about your situation there and if you were happy with their services. For instance:
  1. Did they provide the appropriate advice and checklists during the setup process?  
  2. Do they handle all of the details and keep you well informed regarding the monthly transactions?  
  3. Were there any pitfalls that you would handle differently if you had known ahead of time? 
  4. Anything else that I should know about regarding the quality of their service or having an employee in Japan? 
Thank you for your time and I appreciate your feedback very much.
 
Finance Director
Biotech startup
 
                    Hello,
                    Please see my comments below. 
                    I highly recommend BMES for a partner in Japan for both executive search and payroll services.
                                                       
                     1.  Did they provide the appropriate advice and checklists during the setup process? 
                     - Yes, very much so.  This was new to us and they really helped through the process and provided
                     appropriate guidance to us as well as our employees.
                                  
                     2.  Do they handle all of the details and keep you well informed regarding the monthly transactions?  
                     - Yes, and made suggestions of ways to improve and provide the best service.
                                                                
                     3.  Were there any pitfalls that you would handle differently if you had known ahead of time?
                      - No pitfalls, they actually took on more than expected an drove the process (i.e. payroll, credit cards, cell phones, etc.).
    
                     4.  Anything else that I should know about regarding the quality of their services or having an employee in Japan?
                     - I highly recommend BMES for a partnership. They were extremely professional and consultative
                     throughout the process and provided excellent guidance on all areas required. 
                                     
                      Sr. Director Human Resources
                      Large Medical Device company